I have been in F&I for over twenty years. I know how to reach the top tier of performance. There are many ways to get there.
Structures still being used today,
and still more commonly than ours.
They work. But they cost us somewhere else.
The way we operate now is different.
For over a decade, our process has increased loyalty, raised satisfaction, and driven retention while increasing our profit.
Our profit goes up.
Our customer experience goes up.
At the same time.
Most high performance F&I models trade one for the other. Ours does not.
We offer customers something they genuinely value.
In return, we receive what actually compounds.
Repeat business.
Referrals.
Loyalty.